5 IT Services Every Medical Practice Needs

Medical practices have a lot of responsibilities when it comes to securing patient data. Medical providers need to ensure that they are compliant with HIPAA regulations and that their data is secure from cyberattacks. 

In addition, medical practices require reliable hosting and cloud services in order to run their business effectively. In this blog post, we will discuss five medical IT services your office should have in place. 

1. HIPAA Compliance Consulting

Compliance is a vital aspect of anyone working within the medical industry. Compliance regulations such as HIPAA and HITECH build a high level of trust with patients and their loved ones. That is why medical IT services such as HIPAA compliance consulting are an absolute must for all medical offices.  K2 Tech empowers medical practices with the necessary tools to stay in compliance with all HIPAA regulations and requirements. 

Our holistic approach to HIPAA compliance consulting includes:

  • Comprehensive compliance assessments of current IT infrastructures
  • Detailed investigations of physical documentation and organizational protocols
  • Executive-level reports that cover areas that require attention along with a recommended plan of action to remediate 

Essentially, medical practices are a large target for cybercriminals, as they have a lot of sensitive data such as PHI, and consultants can provide guidance on how to best protect this patient’s data. 

2. Cybersecurity

This year alone there have been 3,741,385 healthcare records that were exposed or impermissibly disclosed in cyber breaches.  Having a cybersecurity plan in place is a crucial part of medical IT services.  Medical practices need to ensure that their data is secure from cyberattacks and that their systems are protected from malware and other threats. 

Professional proactive cybersecurity measures typically include firewalls, secure email,  intrusion detection and prevention systems, and malware protection.

Medical practices should also consider implementing security practices such as password management and two-factor authentication. These additional measures can help to protect medical practices from cyberattacks and data breaches.

3. Hosting Services

Medical practices process and store protected health information(PHI) that can identify a patient. The rules apply and you’ll need a HIPAA-compliant hosting solution if you want to store that electronically protected health information in a public cloud or on dedicated servers. K2 offers reliable hosting services in order to protect data and remain in compliance avoiding costly fines.  

Managed hosting services can also provide medical practices with adequate storage space and bandwidth they need to run their website and applications. With hosting services, medical practices also receive 24/7 support, reducing the chance of downtime, so that they’re always there to help their patients. 

4. 24/7/365 Helpdesk IT Support 

When it comes to troubleshooting, medical practices need to be able to rely on their IT support partner to get the job done right reducing the chance of downtime, so that their patients can get the care they need. 

Solving IT issues on your own can be a time-consuming task, and an IT consultant can help you to resolve any issues quickly and efficiently. For greater patient care and return on investment, medical offices need to optimize their infrastructures which helps to enhance their performance.

5. Managed Cloud Services

Finally, medical practices should consider implementing cloud computing. The cloud can provide medical practices with the ability to scale their IT infrastructure and services as needed. 

Included with cloud services are tools such as data storage, collaboration tools, communication platforms, shared calendars, and more. Cloud services are also typically more affordable than traditional IT services, making them a good option for medical practices.

Partner with K2 Tech for Medical IT Services 

Embracing technology allows medical practices to safely take care of their clients while maintaining productivity, protecting patient data, meeting compliance regulations, and running your office smoothly.  If you are needing IT support services, K2 Tech Group provides reliable IT services.  Give us a call today or visit us here to schedule a call with our medical IT services expert.